Introduction
About this policy
Movvy ("we," "our," "us") is a delivery-booking website operated by Logistik Tech Limited, currently serving Benin City. Movvy lets you calculate a delivery fare, create an account, and send a delivery request to our dispatch team.
This policy explains what information we collect through movvy.ng, how we use it, and the choices you have. By creating an account or booking a delivery, you agree to the practices described here.
We collect only what's needed to calculate fares and get your delivery to a dispatcher — we don't sell your data, and we don't run ads.
Section 1
Information we collect
Account information
When you sign up, we collect your full name, email address, phone number, and a password (stored as a one-way hash — we never see or store your actual password).
Delivery request information
Each time you book a delivery, we collect:
- Your pickup address and its map coordinates
- Recipient name, phone number, and drop-off address for each stop
- Package type and any delivery notes you add
- Who's paying and the chosen payment method
- Calculated distance, fare, and delivery status
Technical information
Like most websites, our hosting provider logs standard technical data (IP address, browser type, pages visited) for security and troubleshooting. We use a session cookie to keep you logged in — no advertising or tracking cookies.
Movvy does not collect ID documents, biometric data, or bank details through this website. If that changes as the rider platform grows, this policy will be updated first.
Section 2
How we use your information
- Create and manage your account, and keep you signed in
- Calculate delivery distance, route, and fare
- Save your delivery history so you can view it on your dashboard
- Send your delivery request to our dispatch team so a rider can be assigned
- Respond to support questions and resolve disputes
- Detect misuse and keep the platform secure
We do not sell your data. Movvy does not sell, rent, or trade your personal information for advertising or marketing purposes.
Section 3
Location & maps data
Movvy uses Google Maps Platform to power address search, the interactive map, and route/fare calculation. When you type an address, tap the map, or calculate a fare, that information is sent to Google to resolve coordinates and driving distance.
No background or live tracking. Movvy does not track your device's location in the background, and there is currently no live rider-tracking feature — dispatch updates happen over WhatsApp.
Address and route data is used only to calculate and display your fare, and is shared with our dispatch team as part of your delivery request. See Section 7 for how Google handles this data.
Section 4
Data sharing & disclosure
Dispatch, via WhatsApp
When you complete a booking, the delivery details (sender, recipient, addresses, package, price) are sent as a WhatsApp message to Movvy's dispatch line so a rider can be assigned. That message is subject to WhatsApp's own privacy practices once sent.
Service providers
We share data with the technology providers who help us run the site — Google Maps Platform for addresses and routing, and our web hosting provider for storing your account and delivery data. See Section 7.
Legal & safety
- To comply with a legal obligation or lawful request under Nigerian law
- To protect the rights, safety, or property of Movvy, its users, or the public
- To investigate suspected fraud or misuse of the platform
Business transfers
If Movvy is involved in a merger, acquisition, or asset sale, your data may transfer to the successor entity. We'll notify you before it becomes subject to a different privacy policy.
Section 5
Data security
- Encryption in transit: traffic between your browser and movvy.ng is encrypted via HTTPS.
- Hashed passwords: your password is never stored in plain text.
- Access control: your delivery history is only viewable from your own logged-in account.
- Restricted admin access: order data is visible to authorised Movvy staff only, through a separately secured admin login.
No method of transmission or storage is 100% secure. Use a unique password for your account, and contact us right away if you suspect unauthorised access.
Section 6
Data retention
We keep your information only as long as needed for the purposes described in this policy:
When data is no longer needed, we delete it or make it anonymous so it can no longer identify you.
Section 7
Third-party services we use
Each provider has its own privacy policy governing how it handles data. We don't integrate with advertising networks or data brokers.
Section 8
Your rights & choices
Access your data
Request a copy of the personal data we hold about you.
Correct your data
Ask us to fix inaccurate account information.
Delete your account
Request account and data deletion, subject to legal recordkeeping needs.
Data portability
Request your data in a structured, exportable format.
To exercise any of these rights, contact us using the details in Section 11. These are currently handled manually by our team — we aim to respond within 30 days, and may need to verify your identity first.
Section 9
Age requirement
Movvy is intended for use by individuals 18 years of age or older. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account or provided us with information, please contact us and we'll remove it promptly.
Section 10
Changes to this policy
We may update this policy as Movvy's features grow — for example, if we add live rider tracking or in-app payments, this page will be updated to reflect that before those features launch. When we make material changes, we'll update the "Last updated" date above and, where appropriate, notify registered users.
Continuing to use Movvy after a change takes effect means you accept the updated policy.
Section 11
Contact us
Questions about this policy or how we handle your data? Reach out and we'll get back to you.
Movvy Support
Logistik Tech Limited
We aim to respond to privacy-related inquiries within 5 business days, and to process access/correction/deletion requests within 30 days.